Privacy Policy – Bearwood Building

1. Information We Collect

When you engage with our ads, website, or services, we may collect the following information:

• Personal Information: Name, phone number, email address, and residential address.

• Project Information: Details about your renovation or extension enquiry.

• Marketing Information: Responses submitted through Meta Lead Forms, including preferences and service interests.

• Technical Information: Device type, IP address, and how you interact with our website or ads.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiry and provide quotes or project information.

• To deliver our renovation and extension services.

• To communicate updates, promotions, and marketing offers (you can opt-out at any time).

• To improve our advertising campaigns and customer experience.

• To meet our legal and regulatory obligations.

3. How We Share Your Information

We will never sell your personal information. We may share your information with:

• Service Providers and Trades: Only where necessary to prepare a quotation or deliver building services.

• Technology Partners: Platforms such as Meta (Facebook, Instagram) for advertising purposes.

• Legal or Regulatory Authorities: If required by law.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information may be stored securely in electronic systems used for business operations (including Meta and our website hosting provider).

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of your information if it is inaccurate.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us (see details below).

6. Cookies & Tracking

Our website and Meta Ads may use cookies, pixels, and tracking tools to measure engagement and improve advertising relevance. You can manage or disable cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Bearwood Building Pty Ltd
Email: info@bearwood.com.au
Phone: 0438011449
Website: www.bearwoodbuilding.com.au

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website with a revised “Last Updated” date.